Shipping
We process all orders within 48 hours. Delivery times vary by destination. Shipping costs are calculated at checkout based on your location.
Free shipping is available for orders above $49.
Return
To prevent cross-infection between pets, we do not accept returns or exchanges for non-quality-related reasons. All products are final sale.
If your item arrives damaged or defective, please contact us within 7 days of receipt with photos of the issue. We will review the case and arrange a replacement or refund if the issue is confirmed.
Refund
Approved refunds will be automatically credited to your original payment method. Please note that it may take several business days for the transaction to appear in your account, depending on your bank or credit card issuer.
If you have any questions, please contact us at forpawmoment@hotmail.com.